Making Business Decisions: The Heart and the Head

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To earn a seat at the table where the business managers sit, you must speak the language of business behave like an officer of the corporation thin... More »

The Intangibles of Leadership

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Richard Davis

How many senior executives actually possess the competencies laid out in your HR systems? Helping skilled, talented managers become truly great leaders is a complex job. Traditional leadership models often overlook the intangible qualities that separate those who aspire... More »

Leadership Guidelines for Turbulent Times

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Priscilla Nelson

During turbulent times, everything speeds up. The pressures of shifting emotions, processes, and demands increase as more and more is expected from everyone. You are simultaneously juggling the daily needs of the business, caring for the wounded, and helping pick up the... More »

The Care and Feeding of T&D Professionals

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Melissa Westmoreland

If you manage talented training professionals, now is not the time to lose them. When the economy starts rebounding, people who have been in stagnant no-raise situations will head for the door. The problem is that the people who leave will most likely be your top perfor... More »