Making Business Decisions: The Heart and the Head

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To earn a seat at the table where the business managers sit, you must speak the language of business behave like an officer of the corporation thin... More »

The 3 Conditions of Accountability

Premium Content
This article is part of Links Plus, a premium ASTD Subscription.
Jeff Grimshaw

There are three kinds of employees. Saints are always accountable. Sinners arent. Most employees are save-ables. Sometimes save-ables make good choices; sometimes they dont. Theyll consistently perform and do the right things, but only under certain conditions. To creat... More »