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The China Challenge for Training and Development

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In our increasingly global economy, it isn't only the classic multinational corporation that copes with people and operations scattered across the globe. For many businesses, China has become a key supplier and manufacturing base, an important market for goods and servi... More »

Learning to Speak IT: OD Consulting within the World of Technology

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The information technology environment is experiencing a talent crisis, and the actions needed to combat it fall into the OD consulting camp. A president of a 1.3 billion IT provider describes the situation as follows: IT managers ask for a Ferrari, and then the IT spec... More »

The Future of Leadership

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A quick look at the literature on leadership theories shows how this field has been under constant change--from trait theories of leadership, where leaders were defined based on their exhibited traits, to contingency and situational leadership theories, where leaders' s... More »

Working Together to Ease the Pain of Change

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Organizational development and human resources personnel complement one another during times of change, with OD providing a big picture view and HR taking on front-line challenges. When I left a Fortune 100 company in the middle 1990s, one of my colleagues commented, "W... More »

The Global Holiday Black Hole

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Neal R. Goodman

A major high-tech company created a financial incentive package for its salespeople; those who shared customer information across national boundaries would receive bonuses. The company's training department presented the new process in one-day, face-to-face workshops in... More »

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