Influence Skills for Performance Consultants

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Kevin Nourse

Susan, an internal performance consultant in a healthcare organization, is faced with a particularly challenging situation. Steve, a finance vice-president, has requested that Susan conduct a morale-building workshop for managers in his group. Having worked in the organ... More »

Gender Differences in Management Style

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Catherine Madden

Have you ever felt completely misunderstood by a member of the opposite sex? No matter how clearly you give directions they just don't understand? This is not surprising, since research shows men and women communicate as if from different cultures. Girls and boys are ta... More »