September 14, 2006 - by Kevin Nourse
Susan, an internal performance consultant in a healthcare organization, is faced with a particularly challenging situation. Steve, a finance vice-president, has requested that Susan conduct a morale-building workshop for managers in his group. Having worked in the organ... More »
September 14, 2006 - by Catherine Madden
Have you ever felt completely misunderstood by a member of the opposite sex? No matter how clearly you give directions they just don't understand? This is not surprising, since research shows men and women communicate as if from different cultures. Girls and boys are ta... More »
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