Total System Change Intervention: The Need for Inclusion

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Judith H. Katz

Organizations interested in total system change often over-focus efforts on new policies and procedures, as if transformation can be accomplished solely by rewriting the rule book. When we talk about organizational culture and total system we are talking about the colle... More »

From Basic Competencies to Job-Specific Curriculums

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Diane J. Krieger

Curriculums benefit business in many ways. They are a major contribution to employee productivity and retention. Curriculums add value by reducing training costs and achieve performance goals by setting a true expectation for an employee to transfer learning to the job.... More »

How to Build Evaluation Capacity

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Patricia Windle Todd

During the last decade, there have been myriad articles, research studies, and discussions about how to carry out company-wide evaluation activities, often referred to as evaluation capacity building (ECB), effectively. Building evaluation capacity requires understandin... More »