Web Survey Guidelines

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Malcolm Conway

Although the jury is still out, several studies indicate that web surveys produce response rates comparable with, if not better than, traditional paper surveys and telephone interviews. For example, in their paper "From Mail to Web: Improving Response Rates and Data Col... More »

Review: Collecting Data With Electronic Tools

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Stephanie Sussan

There's no question that collecting data is an essential part of any evaluation effort. But how can you ensure that you collect accurate data? And in today's electronic age, what is the most effective and efficient electronic data collection method? More »

ROI Network Update: Check Out These Upcoming Events

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Dara Dirth

It's time to come together to learn the latest techniques and trends, share your successes and failures, and refine your skills and knowledge! Check out this article to learn how you can tailor your professional experience with the following programs: Measuring & Ev... More »

A Systems Approach to Measuring Leadership Development

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Ted Middelberg

In the February 2006 issue of Chief Learning Officer, the American Management Association's Executive Vice President of U.S. Management Education noted, "Today's chief learning officers have a goal to provide relevant, effective, efficient, and measurable training." The... More »

Measurement, Evaluation, and Cultural Issues

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Rodrigo F. Lara

From a macro to a micro perspective, measurement and evaluation efforts always deal with cultural issues. When we think from a macro perspective, we perceive differences between one country and the other. For example, in the Latin American culture, there is no "measurem... More »