Susan, an internal performance consultant in a healthcare organization, is faced with a particularly challenging situation. Steve, a finance vice-president, has requested that Susan conduct a morale-building workshop for managers in his group. Having worked in the organ... More »

Human Capital , Senior Leaders & Executives , Workforce Development

Coaching and Mentoring , Competencies , Engagement , Human Performance Improvement , Leadership Development , Management Development

You've heard the buzz: "Select for talent; right person, right role." But how do you do that? How do you transfer this concept into practical application? How do you uncover talents and strengths during the selection process and as part of a career-development program? ... More »

Career Development , Human Capital , Senior Leaders & Executives

Assessment , Career Planning , Competencies , Human Performance Improvement , Integrated Talent Management , Measuring and Evaluating , Skills Gap

The challenge of implementing ROI and evaluation in a comprehensive and sustained way requires a range of responses, including capacity building, competence development, the adoption of new methods, and changes in processes and behaviors. For many practitioners to susta... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Change Management , Engagement , Europe , Human Performance Improvement , Measuring and Evaluating , Training and Development - General

Training expert, Theresa Hummel-Krallinger, and former senior executive, Jim Yoakum, draw from several decades of experience to define just what skills are needed to "get-a-seat-at-the table," and how these skills can be developed. Hummel-Krallinger and Yoakum sound a c... More »

Career Development , Global Human Resources Development , Learning & Development , Senior Leaders & Executives

Business Impact , Career Development , Curriculum Alignment , Global Workforce Development , Human Performance Improvement , Managing the Learning Function , Measuring and Evaluating , Training and Development - General , Trends

Why isn't my team embracing our new sales process? Why isn't the manager using skills taught in our leadership development program to inspire people to achieve goals? Why don't customer service representatives demonstrate the right soft skills after attending our in-hou... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Assessment , Business Impact , Human Performance Improvement , Training and Development - General