Six Sigma and HPT are more similar than many realize. I've recently completed a Six Sigma project in Australia and have enjoyed the similarities throughout the entire process. What is Six Sigma? Six Sigma is a rigorous methodology that attempts to reduce variability and... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Human Performance Improvement , Intermediate-level Content , Measuring and Evaluating , Training and Development - General

Coaching in corporate America is woefully inadequate. The most common approach to addressing this problem has been to provide training in management and coaching skills. Unfortunately, this approach seems to yield limited success. The problem is that it assumes that the... More »

Learning & Development , Senior Leaders & Executives , Workforce Development

Coaching and Mentoring , Human Performance Improvement , Leadership Development , Management Development

Do you work for Franklin Hart, Jr.? You know, the "sexist, egotistical, lying, hypocritical bigot" from the movie Nine to Five? Actually, he's probably retired by now. Maybe your boss is closer in style to, say, Michael Scott, the pathetic manager from NBC's hit televis... More »

Learning & Development , Senior Leaders & Executives

Beginner Level Content , Change Management , Human Performance Improvement , Informal Learning

As a business professional, you've probably questioned the difference between a certificate program and a certification program. The two very similar terms seem to get bounced around interchangeably. However, there is a big difference between the two. As an OD/Leadershi... More »

Learning & Development

Competencies , Human Performance Improvement , Managing the Learning Function , Training and Development - General