March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
February 04, 2008
I am an economist who also holds a PhD in organizational learning.
Most of what I do professionally, however, falls under the realm of
economic development. Job creation, wealth creation, and quality of
life are the cornerstones of that work. I am interested in
June 14, 2006
It's time to come together to learn the latest techniques and
trends, share your successes and failures, and refine your skills
and knowledge! Check out this article to learn how you can tailor
your professional experience with the following programs: Measuring & Ev...
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