If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »

Career Development , Human Capital , Learning & Development

Business Impact , Career Development , Delivering Training , Designing Learning , Human Performance Improvement , Intermediate-level Content , Trends

I am an economist who also holds a PhD in organizational learning. Most of what I do professionally, however, falls under the realm of economic development. Job creation, wealth creation, and quality of life are the cornerstones of that work. I am interested in organiza... More »

Career Development , Global Human Resources Development , Learning & Development

Business Impact , Career Development , Integrated Talent Management , Intermediate-level Content , Leadership Development

It's time to come together to learn the latest techniques and trends, share your successes and failures, and refine your skills and knowledge! Check out this article to learn how you can tailor your professional experience with the following programs: Measuring & Ev... More »

Career Development , Learning & Development

Assessment , Business Impact , Competencies , Intermediate-level Content , Managing the Learning Function , Measuring and Evaluating , Training and Development - General