The 3 Conditions of Accountability

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Jeff Grimshaw

There are three kinds of employees. Saints are always accountable. Sinners arent. Most employees are save-ables. Sometimes save-ables make good choices; sometimes they dont. Theyll consistently perform and do the right things, but only under certain conditions. To creat... More »

Role Plays: Virtual World v. Real World

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Mark Janowski

Here are four ways to make role plays in virtual worlds more effective than role plays in the real world. As training professionals are forced to move education from the front of the classroom to online, they have discovered many challenges. How do you keep participants... More »

Utilizing Phillips’ ROI Model to Evaluate Human Services Programs

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Carl Rabun

National social services agencies are dealing with the implications of the changes in federal and state Welfare to Work (WTW) program regulations brought about through the 2005 Deficit Reduction Act (DRA). The policies put in place by the new regulations have created an... More »

Viability and Visibility: A Cautionary Tale

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Russ Manthy

The viability of a function may not equal its visibility, but they are inseparable. Consider the etymology. The root of viable is to live. Visible comes from to see. As employee or consultant, in close or distant proximity, do good work, make sure the right people see y... More »