November 04, 2008 - by Carol Decker
One of the most mindful discussions of our time is that of the world economy. During recessionary eras, expenditures become hard fought for and the pressure for increased revenue becomes more intense. The training field is no stranger to the negative effects of hard eco... More »
October 04, 2008 - by Patricia Radakovich
One of the most difficult jobs you might face as a performance consultant is getting employees and management on board with a project. You rely on employees and managers to provide you with accurate and complete information so you can conduct a thorough analysis. You al... More »
August 04, 2008 - by Jeff McElyea
In my work I meet many small business owners (SBOs) who are very skilled at their crafts but who lack a broad understanding of how to build and operate a business. Consequently, their companies are profitable enough to remain open, but do not generate a livable income. ... More »
August 01, 2008 - by Bob Mosher, Frank Nguyen
With training’s limitations under scrutiny, it may be performance support’s time to shine. More »
July 04, 2008 - by Rita Johnson
At Fort Knox Federal Credit Union, we train tellers how to correctly process deposits, withdrawals, loan payments, and many other financial transactions. In addition, trainees are required to focus on customer needs, not on meeting a quota, and our training sessions str... More »
6
1
17
9
3
2
29
10
4
7
57
5
12
25
15
14
