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Career Contentment: Pathway to Performance Improvement

Premium Content

A factor important to performance improvement is job satisfaction, but satisfaction occurs occasionally and cant be sustained. Despite the challenges, its still possible to enhance an employees effectiveness to perform and resilience to endure by teaching them how to re... More »

Using Action Plans to Support Learning Transfer and Measure Performance Results

Premium Content
Holly Burkett

If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »

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