July 26, 2011 - by William J. Rothwell
Knowledge of competencies and competency modeling is increasingly important for workplace learning professionals tasked with learning results. Most front-line learning and performance professionals and their managers have encountered competencies or competency modeling ... More »
May 27, 2010 - by Carol Decker
As HR personnel continue to identify what impact training has on the success of organizations, the term efficacy plays a role. Weve understood the term to refer to ones confidence level to perform. When determining such levels, we are often faced with only individual le... More »
April 27, 2010 - by Patricia Radakovich
Human performance improvement (HPI) is a field that is generally applied in business. Most of the time, practitioners are external consultants, but there are some internal positions as well. Rarely do you see an HPI practitioner work for a not-for-profit, however, becau... More »
April 04, 2008 - by Jeff Garton
A factor important to performance improvement is job satisfaction, but satisfaction occurs occasionally and cant be sustained. Despite the challenges, its still possible to enhance an employees effectiveness to perform and resilience to endure by teaching them how to re... More »
March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
5
1
6
3
2
This
article is part of Links Plus, a premium ASTD Subscription.