July 26, 2011
William J. Rothwell
Knowledge of competencies and competency modeling is increasingly
important for workplace learning professionals tasked with learning
results. Most front-line learning and performance professionals and
their managers have encountered competencies or competency modeling
May 27, 2010
As HR personnel continue to identify what impact training has on
the success of organizations, the term efficacy plays a role. Weve
understood the term to refer to ones confidence level to perform.
When determining such levels, we are often faced with only
April 27, 2010
Human performance improvement (HPI) is a field that is generally
applied in business. Most of the time, practitioners are external
consultants, but there are some internal positions as well. Rarely
do you see an HPI practitioner work for a not-for-profit, however,
April 04, 2008
A factor important to performance improvement is job satisfaction,
but satisfaction occurs occasionally and cant be sustained.
Despite the challenges, its still possible to enhance an
employees effectiveness to perform and resilience to endure by
teaching them how to re...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
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