Learning to Speak IT: OD Consulting within the World of Technology

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The information technology environment is experiencing a talent crisis, and the actions needed to combat it fall into the OD consulting camp. A president of a 1.3 billion IT provider describes the situation as follows: IT managers ask for a Ferrari, and then the IT spec... More »

Three Ways HRD Professionals Can Improve Their Credibility

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Jerry W. Gilley

For decades, many human resource development programs have suffered from a poor image because organizational leaders, managers, and employees do not view them and their professionals as vital, contributing members of the organization. Some HRD programs are not perceived... More »

The Bank of America Philosophy on Learning: An Interview with Michael Bland and Damon Hearne

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George Hall

Learning experts Michael Bland and Damon Hearne of Bank of America share a common passion--developing people. In this interview, Bland and Hearne draw from several decades of experience to examine the critical issues involved in managing a training function in a Fortune... More »