The term Change Management brings in more than 10,000 hits on Amazon.com, an informational overload. But there is no need to feel overwhelmed. This short article will focus on lessons learned in managing change projects from the front lines of government, businesses, un... More »

Government , Learning & Development , Senior Leaders & Executives

Change Management , Intermediate-level Content , Training and Development - General

The challenge of implementing ROI and evaluation in a comprehensive and sustained way requires a range of responses, including capacity building, competence development, the adoption of new methods, and changes in processes and behaviors. For many practitioners to susta... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Change Management , Engagement , Europe , Human Performance Improvement , Measuring and Evaluating , Training and Development - General

Training expert, Theresa Hummel-Krallinger, and former senior executive, Jim Yoakum, draw from several decades of experience to define just what skills are needed to "get-a-seat-at-the table," and how these skills can be developed. Hummel-Krallinger and Yoakum sound a c... More »

Career Development , Global Human Resources Development , Learning & Development , Senior Leaders & Executives

Business Impact , Career Development , Curriculum Alignment , Global Workforce Development , Human Performance Improvement , Managing the Learning Function , Measuring and Evaluating , Training and Development - General , Trends

In the February 2006 issue of Chief Learning Officer, the American Management Association's Executive Vice President of U.S. Management Education noted, "Today's chief learning officers have a goal to provide relevant, effective, efficient, and measurable training." The... More »

Learning & Development , Senior Leaders & Executives

Assessment , Business Impact , Competencies , Intermediate-level Content , Leadership Development , Managing the Learning Function , Measuring and Evaluating , Training and Development - General

Why isn't my team embracing our new sales process? Why isn't the manager using skills taught in our leadership development program to inspire people to achieve goals? Why don't customer service representatives demonstrate the right soft skills after attending our in-hou... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Assessment , Business Impact , Human Performance Improvement , Training and Development - General