June 04, 2008 - by Heidi Kromrei
Mentoring programs can be an important part of the human performance technologists toolkit. The history of mentoring may have its beginnings in Greek mythology when Telemachus left his son in the care of a wise man named Mentor. Defining what mentoring is, and what it i... More »
March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
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