June 04, 2008
Mentoring programs can be an important part of the human performance technologists toolkit. The history of mentoring may have its beginnings in Greek mythology
when Telemachus left his son in the care of a wise man named
Mentor. Defining what mentoring is, and what it i...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
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