July 04, 2009 - by Lou Ann Hamblin
In 2003, I began a masters program in performance improvement and instructional design. On the first day of my human performance technology class, I introduced myself to classmates and discovered that I was the first police officer to have participated in the program. A... More »
May 04, 2009 - by Heather Jelks
When the universe sends you more than one signal to take a certain action, its time to pay serious attention. Id heard about Daniel Pinks recent book, A Whole New Mind: Why Right Brainers Will Rule the Future and had been meaning to pick up a copy for months. But when a... More »
March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
March 13, 2007 - by Jay Cross
Are virtual worlds a breakthrough technology that will forever reshape learning and business? Or are they this season's over-hyped fad? You'd have to try very hard to avoid exposure to the virtual world phenomenon in America these days. More »
October 16, 2005 - by Greg Moss
It's often been said that you need to study history so you can learn from it and not make the same mistakes. Instead of focusing just on mistake avoidance, we can also use history to spot trends and patterns that help us prepare for the future. The history of our busine... More »
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