July 04, 2009
Lou Ann Hamblin
In 2003, I began a masters program in performance improvement and
instructional design. On the first day of my human performance
technology class, I introduced myself to classmates and discovered
that I was the first police officer to have participated in the
May 04, 2009
When the universe sends you more than one signal to take a certain
action, its time to pay serious attention. Id heard about Daniel
Pinks recent book, A Whole New Mind: Why Right Brainers Will
Rule the Future and had been meaning to pick up a copy for
months. But when a...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
March 13, 2007
Are virtual worlds a breakthrough technology that will forever reshape learning and business? Or are they this season's over-hyped fad? You'd have to try very hard to avoid exposure to the virtual world phenomenon in America these days.
October 16, 2005
It's often been said that you need to study history so you can
learn from it and not make the same mistakes. Instead of focusing
just on mistake avoidance, we can also use history to spot trends
and patterns that help us prepare for the future. The history of our busine...
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