In my work I meet many small business owners (SBOs) who are very skilled at their crafts but who lack a broad understanding of how to build and operate a business. Consequently, their companies are profitable enough to remain open, but do not generate a livable income. ... More »

Human Capital , Learning & Development

Competencies , Human Performance Improvement

With training’s limitations under scrutiny, it may be performance support’s time to shine. More »

Learning Technologies , Learning & Development , Senior Leaders & Executives , Human Capital

E-Learning , Human Performance Improvement , Designing Learning , Managing the Learning Function

As we go about the business of identifying performance needs and designing, developing, and delivering training for clients, we focus on the learning requirements. After all, we are the sponsor of learning, and the champion, the steward, the expert in learning and train... More »

Human Capital , Learning & Development

Assessment , Business Impact , Delivering Training , Designing Learning , Human Performance Improvement , Measuring and Evaluating

Mentoring programs can be an important part of the human performance technologists toolkit. The history of mentoring may have its beginnings in Greek mythology when Telemachus left his son in the care of a wise man named Mentor. Defining what mentoring is, and what it i... More »

Career Development , Human Capital , Learning & Development

Career Development , Career Planning , Coaching and Mentoring , Human Performance Improvement , Informal Learning , Managing Organizational Knowledge

You know that moment when a boss appears to be bearing down on you, nitpicking, or just plain in your business? Your insides tie into knots and you feel your blood pressure rise. Inside your head, a voice screams, Why dont you just leave me alone and let me do my job?! ... More »

Human Capital , Learning & Development

Coaching and Mentoring , Human Performance Improvement , Leadership Development