May 01, 2013
Interested in learning exactly how your organization can tangibly benefit from using Metrics that Matter? When implemented correctly, our clients should expect a minimum return of 20:1 on their technology investment.
February 01, 2013
In this whitepaper, you’ll discover how learning analytics can help you optimize the performance of your organization’s learning investments, using technology and data-driven decision-making to provide clear value. You’ll learn how learning analytics c...
December 10, 2004
Wells Fargo's 12 national call centers are a critical component of
its business model. Its 3,000 customer service agents provide
assistance to the company's clientele 24-hours a day. Although this
company puts approximately 2,000 service agents per year through
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