Case Study: Learning, at Your Service

Paul Harris

Through virtual training, the Global Service Department of one prominent workforce solutions company responds quickly to meet the needs of the business and delivers measurable results to the bottom line. Kelly Services was established in 1946 by William Russell Kelly, f... More »

Case Study: Integrated Learning in New York State Government

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Nancy Y. Nee

By leveraging an integrated learning framework, organizations can develop a training and performance program that helps employees apply learning immediately, teaches workers how to share and transfer knowledge effectively, and aligns learning initiatives with overall bu... More »

Social Media Basics

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Jane Bozarth

Research indicates that as much as 70 percent of workplace learning is informal, occurring outside the classroom and in the spaces between formal training events. Social media is one way for the training department and the training practitioners to get into those spaces... More »

Evaluating Training Results

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Robert W. Lucas

As a trainer, you should continually seek to determine how well your training content is meeting the performance needs of your learners and their organization(s). By regularly examining the content, materials, delivery style, learning environment, and other pertinent fa... More »

Microsharing: A Powerful Way to Connect

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Tony Bingham

Humans have conveyed short messages, long with meaning, for as long as 40,000 years. Smoke signals have traversed the airways. Expressive quips filled the Seinfeld show. At all stages and ages, we move forward in small bursts of communication. Some people just dont noti... More »