Getting to ROI through a Performance-Centered Framework

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Ron Drew Stone

As we go about the business of identifying performance needs and designing, developing, and delivering training for clients, we focus on the learning requirements. After all, we are the sponsor of learning, and the champion, the steward, the expert in learning and train... More »

Elements of a Successful Mentoring Program

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Heidi Kromrei

Mentoring programs can be an important part of the human performance technologists toolkit. The history of mentoring may have its beginnings in Greek mythology when Telemachus left his son in the care of a wise man named Mentor. Defining what mentoring is, and what it i... More »

The Questions That Keep Me Up at Night

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Terrence L. Gargiulo

Fill a room full with training and development professionals, mention the word design, and expect a heated discussion with views all over the map--from hardcore Skinner behaviorists trying to condition every response to designers who advocate creating structured chaos, ... More »

Accessibility Equals Good Design

Cheryl Johnson

All people need access to learning events. There are many types of challenges people face in accessing training, whether disabled or not. As a result, it makes good business sense to ensure that we are not inadvertently excluding some learners from this growth opportuni... More »

Performance Analysis And Web 2.0

Allison Rossett

Performance analysis involves reaching out for several perspectives on a problem or opportunity. Web 2.0 sources offer insight into what’s on the minds of the workforce and the public. More »