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Avoiding Biased Questions For Training Needs Assessments

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Note: This article is reprinted with permission from Jossey Bass/Pfeiffer from the forthcoming book, The Trainers Portable Mentor of Training & Development. Asking the right questions is much more important than having the right answers! How can you ask questions th... More »

Brain-Based Learning

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I would like to introduce myself as a new Field Editor for ASTD Links, focusing on the theory and application of brain-based learning concepts. Currently, I am president of Creative Presentation Resources, an Internet-based company that markets more than 1,000 creative ... More »

Using Action Plans to Support Learning Transfer and Measure Performance Results

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Holly Burkett

If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »

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