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Building Management Support for Performance Measurement and ROI: Ten Tactics for Highly Effective Evaluators

December 14, 2006 - by Holly Burkett

First they ignore you, then they laugh at you, then they fight you, then you win. -- Mahatma Gandhi Implementing results-based evaluation strategies requires support from an infrastructure of diverse stakeholders with complex interactions and reporting relationships. Si... More »

Learning & Development

Business Impact , Measuring and Evaluating

5 and A Half Steps To Evaluation Success

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November 14, 2006 - by Martin Schmalenbach

What do we mean by evaluation success? Chances are the definitions will change over time, and from situation to situation. There are some common definitions out there, however. Success with evaluation does not mean that the training or learning activity being evaluated ... More »

Learning & Development

Assessment , Intermediate-level Content , Managing the Learning Function , Measuring and Evaluating

Measures To Consider When Evaluating Training ROI

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October 14, 2006 - by Martin Schmalenbach

People often ask questions, such as, "What kinds of metrics are most commonly used to measure ROI?" There then follows discussions on the kinds of measures used, or that shouldn't be used, and sometimes the conversation goes off track and conflict brakes out. While peop... More »

Learning & Development

Beginner Level Content , Business Impact , Managing the Learning Function , Measuring and Evaluating

Change Adaptation Learning Model

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October 14, 2006 - by David J. Koehn

Change is never easy, especially when the outcome of the change is unknown. Wouldn't it be nice to be able to test drive a new strategy before implementation? One method, the CALM method, developed by David J. Koehn, is a software application that does just that. CALM, ... More »

Learning & Development

Change Management , Measuring and Evaluating , Selling Skills , Simulations and Serious Games

Is Your Culture Innovation-Ready?

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October 14, 2006 - by Gerry Schmidt

What do corn flakes, microwave ovens, saccharin, and Viagra have in common? Each was an innovation breakthrough we now take for granted. Before we reveal their other common bond, a word on the trend toward innovation: Over the past 10 years, operations and process effic... More »

Learning & Development

Innovation , Intermediate-level Content , Measuring and Evaluating , Trends

Building Management Support for Performance Measurement and ROI: Ten Tactics for Highly Effective Evaluators

5 and A Half Steps To Evaluation Success

Measures To Consider When Evaluating Training ROI

Change Adaptation Learning Model

Is Your Culture Innovation-Ready?

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