Lessons Learned from the Field: How To Manage Change

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Skip Ward

The term Change Management brings in more than 10,000 hits on Amazon.com, an informational overload. But there is no need to feel overwhelmed. This short article will focus on lessons learned in managing change projects from the front lines of government, businesses, un... More »

Change Adaptation Learning Model

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David J. Koehn

Change is never easy, especially when the outcome of the change is unknown. Wouldn't it be nice to be able to test drive a new strategy before implementation? One method, the CALM method, developed by David J. Koehn, is a software application that does just that. CALM, ... More »

Strategies to Implement ROI and Evaluation in any Organization

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Gerry Doyle

The challenge of implementing ROI and evaluation in a comprehensive and sustained way requires a range of responses, including capacity building, competence development, the adoption of new methods, and changes in processes and behaviors. For many practitioners to susta... More »

Do You Work for a Jerk?

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Do you work for Franklin Hart, Jr.? You know, the "sexist, egotistical, lying, hypocritical bigot" from the movie Nine to Five? Actually, he's probably retired by now. Maybe your boss is closer in style to, say, Michael Scott, the pathetic manager from NBC's hit televis... More »