March 26, 2011 - by William J. Rothwell
To assess competencies, learning and performance professionals, not just performance professionals, must work with a competency model that is measurable. A measurable competency model identifies the competencies of the position or job, as well as the behavioral indicato... More »
March 25, 2011 - by Brownell Landrum
In Latin educare to educate means to draw out. But it seems as if education and training are often more focused on a top-down teaching approach, where information is disseminated, than a true drawing-out process in which participants discover the learning through a proc... More »
March 25, 2011 - by Carol Decker
A goal of successful business is to choose a course of action that will produce profitable results. In training departments, for example, directives to increase the bottom line can come as suggestions to eliminate certain programs, raise prices, reduce expenditures, or ... More »
March 25, 2011 - by Robert W. Lucas
One point to remember when designing activities and planning your delivery strategy is that some learners might be uncomfortable being a focal point in your workshop. This could create challenges if you call upon them to role-play or ask them to share ideas and informat... More »
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