The late Peter Drucker once commented, I never predict. I simply look out the window and see what is visible but not yet seen. In the spirit of Peters remark, Lisa Shannonassociate publisher at Pfeiffer, a Wiley Imprintand I sat down in the Wiley offices in San Francisc... More »

Learning & Development

Delivering Training , Designing Learning , Human Performance Improvement , Informal Learning , Managing the Learning Function , Mobile Learning , Social Learning , Training and Development - General

Courses are built and published every day, but what happens to their source codes? Does the following scenario sound familiar? XYZ Corporation has had a web-based training course for a number of years that focuses on how to support a key application used by many employe... More »

Learning & Development , Learning Technologies

Business Impact , Designing Learning , E-Learning , Managing Organizational Knowledge , Managing the Learning Function , Training and Development - General

In training settings, people often share stories that cross back and forth over a blurry line of truthfulness. In fact, sometimes these stories can feel downright manipulative. This is one of the great criticisms and negative perceptions often held about storiesespecial... More »

Learning & Development

Delivering Training , Designing Learning , Engagement , Informal Learning , Training and Development - General

When we add a virtual environment to the challenges associated with training across cultures, misunderstandings can easily be exacerbated, often because they will go unnoticed by the facilitator for a longer period of time. As discussed in an earlier In Practice article... More »

Learning & Development , Learning Technologies

Delivering Training , Engagement , Global Workforce Development , Training and Development - General , Training for Multiple Cultures

Many steps are required to make any leadership development program successful. First, HR representatives, executives, and your CEO must want to build an LDP. Once youve reached agreement on this, you must identify a manager for the program and hold a planning meeting. T... More »

Career Development , Learning & Development

Career Development , Leadership Development , Managing the Learning Function , Training and Development - General