Synchronous Discussion in Online Courses: A Pedagogical Strategy for Taming the Chat Beast

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Craig W. Smith

I have always hated Internet chat rooms and studiously avoided them. To me, they are chaotic, confusing, and frustrating. I have also accepted the fact that on this question I am probably in the minority. The immediacy of chat can be a significant factor in building onl... More »

Training Outsourcing: Yesterday, Today, and Tomorrow

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Roger Blair

Over the years, providing high-quality training to employees has been somewhat problematic to many companies. While the need for well-trained people is obvious, many companies don't do a consistently good job of creating training internally. Others, however, have built ... More »