April 04, 2008 - by Grace Ann Rosile
Note: This article is reprinted with permission from Jossey Bass/Pfeiffer from the forthcoming book, The Trainers Portable Mentor of Training & Development. Asking the right questions is much more important than having the right answers! How can you ask questions th... More »
April 04, 2008 - by Bob Lucas
I would like to introduce myself as a new Field Editor for ASTD Links, focusing on the theory and application of brain-based learning concepts. Currently, I am president of Creative Presentation Resources, an Internet-based company that markets more than 1,000 creative ... More »
March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
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