My passionate belief has been, and is today, that leadership is a matter of how to be, not how to do. Yet it is what leaders donot what leaders arethat others see and judge. So what can a leader do? Define a clear vision that has its foundation in the organizations valu... More »

Global Human Resources Development , Human Capital , Learning & Development

Beginner Level Content , Coaching and Mentoring , Engagement , Human Performance Improvement , Training and Development - General

Human performance improvement (HPI) is a field that is generally applied in business. Most of the time, practitioners are external consultants, but there are some internal positions as well. Rarely do you see an HPI practitioner work for a not-for-profit, however, becau... More »

Human Capital , Learning & Development

Beginner Level Content , Business Impact , Career Development , Competencies , Human Performance Improvement , Training and Development - General

People experience change in their personal and professional lives every day. Perhaps you must travel a new traffic route due to construction, or reschedule a meeting because your work priorities changed. With our years of experience in dealing with change, you'd think w... More »

Learning & Development

Beginner Level Content , Change Management , Human Performance Improvement , Training and Development - General

One of the biggest challenges in conducting impact studies of performance-improvement programs is that the organization is not clear on exactly what they hope will change. It is not surprising that programs often provide little impact when it has no objective. An organi... More »

Learning & Development

Beginner Level Content , Designing Learning , Human Performance Improvement , Training and Development - General

Public sector organizations have been aware of cost-benefit analysis (CBA) for centuries. CBA was originally developed to assess the feasibility of large public projects, first in France in the 1600s, then in the United States in the early 1900s. Public sector organizat... More »

Global Human Resources Development , Human Capital , Learning & Development

Beginner Level Content , Designing Learning , Human Performance Improvement , Measuring and Evaluating , Training and Development - General