New Study Examines Skills and Education Necessary for 21st Century Workforce

Ryann K. Ellis

A new study from the U.S. Chamber of Commerce and University of Phoenix study explores disconnect between three million available jobs and high unemployment. Fifty-three percent of employers say their companies face a significant challenge in recruiting non-manageri... More »

Making an Impact by Learning from Others: An Interview with Darlene Van Tiem

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Patricia Radakovich

Darlene Van Tiem, CPT, CPLP, is associate professor emeritus, performance improvement and instructional design, University of Michigan Dearborn, and is on the faculty of Capella University. She was formerly training director at AT&T Yellow Pages (Midwest) and... More »

Maintaining Resilience as an External Consultant

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Kevin Nourse

Consider the case of Susan, an external learning and performance consultant. She started her consulting practice several years ago and was immediately successful in terms of client satisfaction and revenue. Although the global economic downturn and recession has cau... More »

Landing That First Client: The First 90 Days

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Joel Gendelman

On a Sunday drive, I noticed a sign over the freeway advertising that a company called Wordplex was hiring. I asked my friend to take down their phone number. That Friday, I left a message for the director of marketing, Ken Walsh, describing a little about what I do and... More »

FISH! Co-Author Stresses Workplace Appreciation, Engagement, and Fun

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Cynthia Kimball

A recent interview with FISH! co-author Harry Paul (otherwise known as Harry the FISH! Guy") discusses the importance of workplace appreciation, engagement and fun. Paul has more than 30 years of business experience in sales, marketing, and management training. He serve... More »