To assess competencies, learning and performance professionals, not just performance professionals, must work with a competency model that is measurable. A measurable competency model identifies the competencies of the position or job, as well as the behavioral indicato... More »

Career Development , Learning & Development , Workforce Development

Assessment , Beginner Level Content , Career Development , Human Performance Improvement , Intermediate-level Content , Leadership Development , Management Development

Feeling misunderstood is a universal human experience. Being misunderstood is bad when it happens in our personal life, but it can be career threatening when it happens in a professional setting. The impact of misunderstandings can be huge for individuals, teams, and th... More »

Career Development , Human Capital , Workforce Development

Beginner Level Content , Change Management , Coaching and Mentoring , Human Performance Improvement , Leadership Development , Management Development

Emotion is defined in most dictionaries as a mental state or a rapid-response feeling that arises spontaneously rather than through a conscious effort. A narrow interpretation of this definition would suggest that emotions are totally beyond our control. In fact, we do ... More »

Career Development , Workforce Development

Beginner Level Content , Career Development , Leadership Development , Management Development , Training and Development - General

About a decade ago, when I served on a local chapters ASTD board, I began to ponder the stalemate that can occur when trying to reach a decision through consensus. During one particularly drawn-out meeting, I found myself listening to human resource colleagues circling ... More »

Career Development , Learning & Development , Senior Leaders & Executives

Beginner Level Content , Career Development , Competencies , Training and Development - General , Advanced Level Content , Change Management , Leadership Development

Holding onto your valued workers doesnt end with a competitive paycheck. It requires an environment of great management, open communication, empowerment, and recognition. While the U.S. economy may be growing at a rate of 3 to 4 percent each year, employers are seeing a... More »

Career Development , Human Capital , Workforce Development

Beginner Level Content , Business Impact , Career Development , Engagement , Leadership Development , Management Development