June 14, 2006
In the February 2006 issue of Chief Learning Officer, the
American Management Association's Executive Vice President of U.S.
Management Education noted, "Today's chief learning officers have a
goal to provide relevant, effective, efficient, and measurable
June 13, 2006
M. Penny Levin
It is clear that people are less likely to sue doctors whom they
believe are acting in the patient's interest and who communicate
clearly and kindly. Doctors discovered that good bedside manner is
good business. This same principle holds true for business, good corporat...
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