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Motivational Tools for Noncharismatic Leaders

December 14, 2006 - by Michael Kroth

It doesn't take charisma to create a highly motivating work environment. In fact, charisma is not all it is cracked up to be. It's overrated, an excellent motivator doesn't need it, and sometimes it causes more harm than good. Managers can be excellent motivators even i... More »

Career Development , Learning & Development

Career Development , Coaching and Mentoring , Leadership Development

Facing Adversity: Best Practices for Failure

November 14, 2006 - by Robert Evangelista

Failure: We all hate it. In fact, we don't even like to talk about it. Our pride may cause us to refuse to acknowledge it. Superstitious folks would rather avoid the very thought of it. Whatever the reason, human nature often leads us to turn a blind eye to our failures... More »

Learning & Development , Senior Leaders & Executives

Career Development , Career Planning , Coaching and Mentoring , Leadership Development

Putting Employees First: A Leadership Strategy That Works

October 15, 2006 - by Rulon Stacey

Any business in the world will only be as successful as it is in meeting the needs of its customers. The trick for leaders is to know how best to do that, and who really does it. The simple truth, of course, is employees make the difference, and only those companies who... More »

Learning Technologies , Senior Leaders & Executives , Workforce Development

Coaching and Mentoring , Intermediate-level Content , Leadership Development

Developing A Service Culture: A Leader's Guide to Success

October 14, 2006 - by Ryan D. Bricker

We have all experienced what it feels like to have a memorable customer service moment. It's a moment when your expectations were not only met, but were absolutely blown away. You can make an emotional connection to a business or a brand because of that one experience. ... More »

Career Development , Human Capital , Senior Leaders & Executives

Business Impact , Career Development , Career Planning , Coaching and Mentoring , Integrated Talent Management , Leadership Development , Measuring and Evaluating , Training and Development - General

Leader Out, Leader In

This article is part of Links Plus, a premium ASTD Subscription.

October 14, 2006 - by Marilyn L. Marles

Change is hard. Change is the new reality. By now we should know how to handle it better, both in our personal and business lives. In some ways we do, but a significant change that needs more attention is the departure and replacement of an organization's leader. This c... More »

Senior Leaders & Executives

Career Development , Change Management , Leadership Development

Motivational Tools for Noncharismatic Leaders

Facing Adversity: Best Practices for Failure

Putting Employees First: A Leadership Strategy That Works

Developing A Service Culture: A Leader's Guide to Success

Leader Out, Leader In

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