February 14, 2006 - by ASTD Staff
Hal-Com is one of the premier technology services providers in Cleveland, OH, offering a range of IT solutions and services. Poor hiring decisions created two problems for Hal-Com: high employee turnover rates and reduced customer satisfaction. In Fall 2001, Hal-Com imp... More »
February 14, 2006 - by Diederick Stoel
As you likely recall, the first part of this article introduced a case study from the Clark firm, a six-branch car dealership that sells make-C vehicles. Part I explained how to use a control group to determine if the training was responsible for the recent sales succes... More »
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article is part of Links Plus, a premium ASTD Subscription.