There are several cloud computing services available today from a few vendors that can help you immediately take advantage of online collaboration using websites, email, spreadsheets, and word processing documents, as well as other capabilities. More »

Learning Technologies

Business Impact , Mobile Learning , Social Learning , Trends

Social media seems to be everywhere, yet there are many misconceptions and myths about how and when to use it in the workplace. If you are unsure, ask yourself these questions: Do you feel the pressure to use social media in your workplace? Do you feel equipped to advis... More »

Learning Technologies

Business Impact , Designing Learning , Social Learning , Training and Development - General

Recovery is making good on a mistake. No matter how hard you try, you, or the company you work for, can make an error. Think of a mistake as an opportunity to regain the customers loyalty. As you read in Step 2, customers who have a problem that gets resolved are actual... More »

Human Capital , Sales Enablement

Business Impact , Coaching and Mentoring , Human Performance Improvement , Leadership Development , Selling Skills , Social Learning

The world has changed people now live and work in a world where Google gives the answers, where a mobile phone is the lifeline to the Web and to your GPS location, and where Facebook, LinkedIn, and Twitter link people to each other in their own way. By leveraging these ... More »

Career Development , Learning Technologies

Business Impact , Career Development , Curriculum Alignment , Delivering Training , Designing Learning , E-Learning , Global Workforce Development , Social Learning

Changes to the workplace, the competencies for leadership development, and technologies will alter the way learning professionals approach training design and delivery. Change can be scary. If you agree, then 2010 has been a scary year. Along with the challenges of the ... More »

Learning & Development , Learning Technologies , Senior Leaders & Executives

Business Impact , Change Management , Delivering Training , Designing Learning , E-Learning , Global Workforce Development , Informal Learning , Innovation , Mobile Learning , Social Learning , Training and Development - General , Trends