"Hope has never trickled down. It has always sprung up." Studs Terkel The quotation above reveals what is happening in todays globally interconnected and interdependent world. In the spirit of the groundswell trend, we see people sharing in ways theyve never done before... More »

Career Development , Human Capital

Coaching and Mentoring , Competencies , Engagement , Social Learning

A human capital strategy for social mediaorganized around defining talent needs, discovering sources of talent, developing talent for ongoing high performance, and deploying talent to the most appropriate areas of the businessis critical to a companys ability to effecti... More »

Human Capital

Engagement , Informal Learning , Social Learning , Training and Development - General

Recovery is making good on a mistake. No matter how hard you try, you, or the company you work for, can make an error. Think of a mistake as an opportunity to regain the customers loyalty. As you read in Step 2, customers who have a problem that gets resolved are actual... More »

Human Capital , Sales Enablement

Business Impact , Coaching and Mentoring , Human Performance Improvement , Leadership Development , Selling Skills , Social Learning

The days of informal learning being a shadowy entity unto itself are gone. Learning on-the-fly is now part of any well-balanced learning intake. As the incoming tide of informal learning advances on the tiny beach blanket of formal learning and seems likely to engulf it... More »

Career Development , Human Capital , Learning & Development

Career Planning , Engagement , Human Performance Improvement , Informal Learning , Intermediate-level Content , Social Learning , Training and Development - General

How workplace communities will transform your business. More »

Learning Technologies , Learning & Development , Human Capital

Integrated Talent Management , E-Learning , Social Learning , Skills Gap , Training and Development - General

Higher Education