On-Demand Performance Support: Skillsoft IT and Desktop Videos

Skillsoft

Your employees need the right tools to effectively perform their roles—especially during the work week when they need information fast. The new Skillsoft IT and Desktop Videos are short, 3-5 minutes in length, covering nearly 1,000 desktop and IT topics including ... More »

Workplace Learning and Performance Scenarios for Cloud Computing

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R.M. Shor

There are several cloud computing services available today from a few vendors that can help you immediately take advantage of online collaboration using websites, email, spreadsheets, and word processing documents, as well as other capabilities. More »

Salvaging Customer Relationships Through Real-Time Learning

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Priscilla Nelson

A corporate crisis of any kind puts a strain on customer relationships. Customers reactions range from providing a show of faith for the organization to having questions that need answering to deciding to end their relationship. Time is essential. Once a crisis strikes,... More »

Six Trends That Will Change Workplace Learning Forever

Paula Ketter

Changes to the workplace, the competencies for leadership development, and technologies will alter the way learning professionals approach training design and delivery. Change can be scary. If you agree, then 2010 has been a scary year. Along with the challenges of the ... More »