It was the training directors first day on the job. Her boss, the senior vice president of HR, called her into his office and gave her assignment number one. Handing her a copy of a 360-degree instrument, he provided some background information along with the assignment... More »

Career Development , Senior Leaders & Executives

Business Impact , Career Planning , Measuring and Evaluating

One challenge of working in the training field, especially in manufacturing, is that our function is often viewed as an expense. In the current economy with plant closings and layoffs, that is not a good place to be. Calculate what you cost your employer on an annual ba... More »

Career Development , Learning & Development

Assessment , Business Impact , Delivering Training , Managing the Learning Function , Measuring and Evaluating

We have all experienced what it feels like to have a memorable customer service moment. It's a moment when your expectations were not only met, but were absolutely blown away. You can make an emotional connection to a business or a brand because of that one experience. ... More »

Career Development , Human Capital , Senior Leaders & Executives

Business Impact , Career Development , Career Planning , Coaching and Mentoring , Integrated Talent Management , Leadership Development , Measuring and Evaluating , Training and Development - General

Training expert, Theresa Hummel-Krallinger, and former senior executive, Jim Yoakum, draw from several decades of experience to define just what skills are needed to "get-a-seat-at-the table," and how these skills can be developed. Hummel-Krallinger and Yoakum sound a c... More »

Career Development , Global Human Resources Development , Learning & Development , Senior Leaders & Executives

Business Impact , Career Development , Curriculum Alignment , Global Workforce Development , Human Performance Improvement , Managing the Learning Function , Measuring and Evaluating , Training and Development - General , Trends

It's time to come together to learn the latest techniques and trends, share your successes and failures, and refine your skills and knowledge! Check out this article to learn how you can tailor your professional experience with the following programs: Measuring & Ev... More »

Career Development , Learning & Development

Assessment , Business Impact , Competencies , Intermediate-level Content , Managing the Learning Function , Measuring and Evaluating , Training and Development - General