August 27, 2010
Daniel R. Tobin
It was the training directors first day on the job. Her boss, the
senior vice president of HR, called her into his office and gave
her assignment number one. Handing her a copy of a 360-degree
instrument, he provided some background information along with the
May 04, 2009
One challenge of working in the training field, especially in
manufacturing, is that our function is often viewed as an expense.
In the current economy with plant closings and layoffs, that is not
a good place to be. Calculate what you cost your employer on an
October 14, 2006
Ryan D. Bricker
We have all experienced what it feels like to have a memorable
customer service moment. It's a moment when your expectations were
not only met, but were absolutely blown away. You can make an
emotional connection to a business or a brand because of that one
June 14, 2006
Training expert, Theresa Hummel-Krallinger, and former senior
executive, Jim Yoakum, draw from several decades of experience to
define just what skills are needed to "get-a-seat-at-the table,"
and how these skills can be developed. Hummel-Krallinger and Yoakum
sound a c...
June 14, 2006
It's time to come together to learn the latest techniques and
trends, share your successes and failures, and refine your skills
and knowledge! Check out this article to learn how you can tailor
your professional experience with the following programs: Measuring & Ev...
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