Making Business Decisions: The Heart and the Head

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To earn a seat at the table where the business managers sit, you must speak the language of business behave like an officer of the corporation thin... More »

“He Is Working; I Am Imprisoned at Home!” A Cautionary Tale About International Transfers

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Oscar J. Franco

Jorge worked in South America as a top executive in one of the branches of an international organization. When his company decided to downsize personnel, Jorge was offered a transfer to the companys headquarters in the United States. Jorge and his family headed to North... More »

Creating a Retention Culture

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Barbara Giamanco

Holding onto your valued workers doesnt end with a competitive paycheck. It requires an environment of great management, open communication, empowerment, and recognition. While the U.S. economy may be growing at a rate of 3 to 4 percent each year, employers are seeing a... More »

Getting People to Be a Team

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Iqbar Noor

Great teams are a pleasure to work with. They deliver great results, excite people to perform at peak levels, and become memorable role models for others. In a great team there is a collective push for excellence, for finishing, and for finding solutions to obstacles th... More »