May 01, 2013
Over 80% of learning that happens in organizations is informal, with just 20% occurring via formal methods. Claire Schooley, Senior Analyst at Forrester Research explains how organizations with the best learning cultures blend both for optimal results.
December 28, 2010
The world has changed people now live and work in a world where
Google gives the answers, where a mobile phone is the lifeline to
the Web and to your GPS location, and where Facebook, LinkedIn, and
Twitter link people to each other in their own way. By leveraging
April 04, 2008
A factor important to performance improvement is job satisfaction,
but satisfaction occurs occasionally and cant be sustained.
Despite the challenges, its still possible to enhance an
employees effectiveness to perform and resilience to endure by
teaching them how to re...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
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