December 04, 2008 - by Terrence L. Gargiulo
However disorienting and maddening the pace and rules of our contemporary work life may be, lets understand a few things: Theres no turning back, it doesnt have to be bad, and there are things you can do to set yourself up for success even in the face of multiple challe... More »
March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
February 04, 2008 - by Bob Grassberger
I am an economist who also holds a PhD in organizational learning. Most of what I do professionally, however, falls under the realm of economic development. Job creation, wealth creation, and quality of life are the cornerstones of that work. I am interested in organiza... More »
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