Evaluation Flipping the Hierarchy

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Julia Aucoin

Your organization or accrediting body may require you to collect evaluations from learners. It is important to recognize the value of these documents and their relevance within a larger process. More »

Aggressively Solve Problems

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Maxine Kamin

People who excel at their jobs solve problems. Nothing is more indicative of success in the workforce than solving problems. As Ron Willingham states in Integrity Service, In a real sense, each of us controls our success level by the problems we choose to solve. ... More »

Consider Contribution Margin to Calculate Training’s Impact

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Carol Decker

A goal of successful business is to choose a course of action that will produce profitable results. In training departments, for example, directives to increase the bottom line can come as suggestions to eliminate certain programs, raise prices, reduce expenditures, or ... More »

Case Study: Integrated Learning in New York State Government

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Nancy Y. Nee

By leveraging an integrated learning framework, organizations can develop a training and performance program that helps employees apply learning immediately, teaches workers how to share and transfer knowledge effectively, and aligns learning initiatives with overall bu... More »

A Challenge for Small Businesses: How Do You Train When There Is No Trainer?

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Jeff McElyea

In companies with fewer than 100 employees, owners and managers must participate in the delivery of products or services and train new employees at the same time. These small businesses usually do not have human resource or training departments. Consequently, any traini... More »