What Is Coaching?

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At its heart, coaching is about change. And as most organizational learning professionals know, goals for learning and change go hand in hand. So how can coaching advance the goals for workplace learning? Recent research in the neurosciences has shown that it doesnt tak... More »

Training Attitudes

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Carol Decker

Its been said that one of the keys to success is a positive attitude. In todays economic climate, expenses, downsizing, and restructuring challenge our ability to maintain such a positive outlook. Many training programs focus upon improving communication, handling diver... More »

Using Human Performance Improvement Approaches for Competency Framework Development

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Christian Chao

An organization needed to develop a technical competency framework for a select group of employeesto help junior employees develop the skills necessary to perform at a higher level. A limited budget did not allow for a proper full-scale competency framework project. In ... More »