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The Elasticity of Training

Premium Content
Carol Decker

One of the most mindful discussions of our time is that of the world economy. During recessionary eras, expenditures become hard fought for and the pressure for increased revenue becomes more intense. The training field is no stranger to the negative effects of hard eco... More »

Breaking Down the Brick Wall

Premium Content
Patricia Radakovich

One of the most difficult jobs you might face as a performance consultant is getting employees and management on board with a project. You rely on employees and managers to provide you with accurate and complete information so you can conduct a thorough analysis. You al... More »

Getting to ROI through a Performance-Centered Framework

Premium Content
Ron Drew Stone

As we go about the business of identifying performance needs and designing, developing, and delivering training for clients, we focus on the learning requirements. After all, we are the sponsor of learning, and the champion, the steward, the expert in learning and train... More »

Career Contentment: Pathway to Performance Improvement

Premium Content
Jeff Garton

A factor important to performance improvement is job satisfaction, but satisfaction occurs occasionally and cant be sustained. Despite the challenges, its still possible to enhance an employees effectiveness to perform and resilience to endure by teaching them how to re... More »

Using Action Plans to Support Learning Transfer and Measure Performance Results

Premium Content
Holly Burkett

If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »