November 04, 2008
One of the most mindful discussions of our time is that of the
world economy. During recessionary eras, expenditures become hard
fought for and the pressure for increased revenue becomes more
intense. The training field is no stranger to the negative effects
of hard eco...
October 04, 2008
One of the most difficult jobs you might face as a performance
consultant is getting employees and management on board with a
project. You rely on employees and managers to provide you with
accurate and complete information so you can conduct a thorough
analysis. You al...
June 04, 2008
Ron Drew Stone
As we go about the business of identifying performance needs and
designing, developing, and delivering training for clients, we
focus on the learning requirements. After all, we are the sponsor
of learning, and the champion, the steward, the expert in learning
April 04, 2008
A factor important to performance improvement is job satisfaction,
but satisfaction occurs occasionally and cant be sustained.
Despite the challenges, its still possible to enhance an
employees effectiveness to perform and resilience to endure by
teaching them how to re...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
Stay connected with: