Selling T&D in the Organization

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Terrence L. Gargiulo

Note: This article excerpted from Building Business Acumen for Trainers: Skills to Empower the Learning Function and is used with Permission by the Publisher, Copyright2006 John Wiley & Sons. Listening is an essential skill for selling T&D in an organization. Li... More »

Measures To Consider When Evaluating Training ROI

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Martin Schmalenbach

People often ask questions, such as, "What kinds of metrics are most commonly used to measure ROI?" There then follows discussions on the kinds of measures used, or that shouldn't be used, and sometimes the conversation goes off track and conflict brakes out. While peop... More »

Know Your Destination Before Departure

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Toni Hodges DeTuncq

One of the biggest challenges in conducting impact studies of performance-improvement programs is that the organization is not clear on exactly what they hope will change. It is not surprising that programs often provide little impact when it has no objective. An organi... More »

Neighbors in Cyberspace

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Amber Krieger

By taking a phased approach to community building in asynchronous online training programs, you can increase traffic and build loyalty for your initiative, product, or brand. Community building is a matter of course in the sphere of synchronous online training. Guided d... More »