Training Across Time Zones

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Neal R. Goodman

While it is important to keep in mind a number of cultural aspects when training across cultural and geographic areas, the most critical factors are no-brainers: time zones and the differences in time between you and your trainees abroad. These problems are clear, b... More »

Skills to Train Across Cultures

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Neal R. Goodman

Consider the following case: A European company sells a new telephone system to an Asian client with the condition that they will provide one day of on-site training for the equipment. The instructor arrives the night before the training and the next day reviews the use... More »

Review: Interact Now

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Mary Keith Resseau

In the genus of synchronous tools, Interact Now is a different species. Formerly known as iLearning, and then Capstar, Interact Now joined the Thomson NETg fold in 2004. The product was initially developed as a synchronous learning platform in support of a satellite-bas... More »