ROI: The Business Case for Metrics that Matter

Knowledge Advisors

Interested in learning exactly how your organization can tangibly benefit from using Metrics that Matter? When implemented correctly, our clients should expect a minimum return of 20:1 on their technology investment. More »

Training Improves Collective Efficacy and Performance

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Carol Decker

As HR personnel continue to identify what impact training has on the success of organizations, the term efficacy plays a role. Weve understood the term to refer to ones confidence level to perform. When determining such levels, we are often faced with only individual le... More »

Learning to Speak IT: OD Consulting within the World of Technology

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The information technology environment is experiencing a talent crisis, and the actions needed to combat it fall into the OD consulting camp. A president of a 1.3 billion IT provider describes the situation as follows: IT managers ask for a Ferrari, and then the IT spec... More »