Through virtual training, the Global Service Department of one prominent workforce solutions company responds quickly to meet the needs of the business and delivers measurable results to the bottom line. Kelly Services was established in 1946 by William Russell Kelly, f... More »

Global Human Resources Development , Learning & Development , Learning Technologies

Advanced Level Content , Business Impact , Competencies , Curriculum Alignment , E-Learning , Global Workforce Development , Managing the Learning Function

With the globalization of the worlds economies, the ease of travel, and convergence in many industries, the need for global training events is becoming more common. However, global training events are full of minefields. The hidden dimensions of cross-cultural differenc... More »

Global Human Resources Development , Learning & Development

Asia Pacific , Global Workforce Development , Intermediate-level Content , Middle East , Training and Development - General , Training for Multiple Cultures

Consider the following case: A European company sells a new telephone system to an Asian client with the condition that they will provide one day of on-site training for the equipment. The instructor arrives the night before the training and the next day reviews the use... More »

Global Human Resources Development , Learning & Development

Delivering Training , Designing Learning , Global Workforce Development , Intermediate-level Content , Training for Multiple Cultures