Total System Change Intervention: The Need for Inclusion

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Judith H. Katz

Organizations interested in total system change often over-focus efforts on new policies and procedures, as if transformation can be accomplished solely by rewriting the rule book. When we talk about organizational culture and total system we are talking about the colle... More »

Target Learning Methods for Highest ROI

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Ted Cocheu

Current ROI and evaluation work may be a bit premature because many learning professionals continue to disagree on how workplace learning actually occurs. At one end of the spectrum are instructional designers who insist that only formal learning methods are valid. At t... More »